CLAIM: NSW Fair Trading is part of the Department of Customer Service whose role is to make doing business in NSW simple, accessible and fair for employees, consumers and industry while providing the best value for government
Fair Trading's role in compliance
As a regulator, the main concern is to minimise any direct financial or material harm or detriment to a consumer from a business that fails to comply with the law.
We safeguard consumer rights through the regulation of specific industries, organisations and consumer transactions. The laws we administer set the rules for fairness in the countless daily interactions between consumers, business and organisations.
FACT: Dept Fair Trading take the side of the company complained about. They ignore any evidence or documentation you provide. They are a drain on the tax payer and achieve nothing.
What is the point of such a Department? NONE!
One has to Question their value!
Of Particular concern is Stephen Ivancic
Ignores evidence provided.
Sides with the company complained about.
Refuses to answer questions or reply to questions or requests.